Terms of service

TERMS OF SERVICE

Luxury Epoxy Décor LD

1. Overview

This website is operated by Luxury Epoxy Décor LD. Throughout the site, the terms “we”, “us”, and “our” refer to Luxury Epoxy Décor LD.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

If you do not agree to these terms, you may not access the website or use any services.

2. Online Store Terms

By using this site, you confirm that:

You are at least 18 years old
You will not use our products for any illegal or unauthorized purpose
You will not violate any laws in your jurisdiction

Any breach of these terms will result in immediate termination of your access to our Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted.

Credit card information is always encrypted during transfer over networks.

4. Product Information

We make every effort to display accurate product descriptions, images, and specifications.
However, we do not guarantee that:

Colors will appear exactly the same on all screens
Product results will be identical for all customers
Epoxy performance will be the same in all environments

It is the customer’s responsibility to follow all mixing, application, and safety instructions.

5. Pricing & Modifications

Prices for our products are subject to change without notice.
We reserve the right to:

Modify or discontinue any product
Change pricing
Limit quantities

We are not liable for any modification, price change, suspension, or discontinuation of the Service.

6. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders made on our store.

We reserve the right to:

Refuse any order
Limit or cancel quantities purchased per person, per household, or per order

If we make a change or cancel an order, we may notify you using the email or phone number provided at checkout.

7. Shipping & Delivery

Shipping times are estimates and may vary due to carrier delays, weather, or other factors outside our control.

Once a package is marked Delivered by the carrier, we are not responsible for lost or stolen packages.

8. Returns & Refunds

Due to the chemical nature of epoxy resin and hardener products, all sales are final.
We do not accept returns or exchanges.

Damaged or incorrect items will be replaced if reported within 48 hours of delivery with photo documentation.

Full details are available in our Return & Refund Policy.

9. Prohibited Uses

You are prohibited from using the site or its content:

For unlawful purposes
To violate regulations or laws
To infringe on intellectual property
To upload viruses or malicious code
To collect personal information of others
To spam, phish, or harm the website

We reserve the right to terminate your use of the Service for violating any prohibited use.

10. Disclaimer of Warranties

We do not guarantee that:

The service will be uninterrupted or error‑free
The results from using our products will meet your expectations

All products and services are provided “as is” and “as available” without warranties of any kind.

11. Limitation of Liability

Luxury Epoxy Décor LD is not liable for:

Improper mixing or application of epoxy
Damage caused by misuse or incorrect installation
Losses resulting from delays, shipping issues, or third‑party carriers
Any indirect, incidental, or consequential damages

Your use of our products is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Luxury Epoxy Décor LD from any claim or demand arising from your breach of these Terms or your misuse of our products.